Since moving into new premises in 2014 Panaz has been able to achieve efficiencies in many areas of the business. It has now focussed on its custom design process.
With current resources, Panaz is operating at maximum capacity and has to extend shifts and overtime to accommodate new business.
“The custom design part of our business is growing significantly,” Rollie said. “The custom process can be long-winded. While each project is unique, it could take typically two weeks from our first contact with a customer, designer or specifier, to when they receive a sample of their bespoke design, with many touch points along the way.