While the manufacturing processes at Ceandess have been refined and improved over the years, it would occasionally come unstuck during its quality control procedures.
The parts it supplies to its clients have to conform to a high standard of precision for them to work effectively and reliably in a highly competitive market.
However, its quality control relied on measuring by hand. Although accurate most of the time, the process was vulnerable to human error and took a long time.
In addition, this was compounded by Ceandess having no way to digitally store its thousands of paper-based technical drawings, which were stored in ageing filing cabinets on the shopfloor.
For Ceandess to move forward, it needed to embrace digital technology – not only to measure its parts for its customers, but to keep track of important data and be able to access it easily when needed.
Ed added: “We’ve been around as a company for a long time, but times have moved on and our customers demand precision. If they don’t get it, they will happily switch to rivals.
“It was clear that our quality control needed to improve, but the expense needed to acquire an advanced measuring machine was very high. That’s where Made Smarter came in.”