Purpose/Activity
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Type of data
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Lawful basis for processing including basis of legitimate interest
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To register you as a new customer/engagement
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a) Identity b) Contact c) Business Information
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a) Performance of a contract with you b) Necessary for our legitimate interests in developing our relationship with you as a potential client
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To deliver agreed services to you (or prepare for their delivery)
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a) Identity b) Contact c) Profile d) Technical e) Usage f) Marketing & Communications
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a) Performance of a contract with you b) Necessary for our legitimate interests in (i) delivering a service we offer, and (ii) tracking and reporting on contract progress
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To manage our relationship with you which will include: a) Managing your account and providing services support b) Notifying you about changes to our terms or privacy notice c) Asking you to leave a review or take a survey
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a) Identity b) Contact c) Profile d) Marketing and Communications
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a) Performance of a contract with you b) Necessary to comply with a legal obligation c) Necessary for our legitimate interests in keeping our records updated and studying how customers use our products/services
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To use data analytics to measure and report on the performance of our services
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a) Identity b) Contact c) Usage d) Profile
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a) Performance of a contract with you b) Necessary to comply with a contractual obligation to the funders BEIS and GMCA c) Necessary for our legitimate interests in keeping our records updated and studying how customers use our products/services
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To administer our day-to-day business operations, including (i) enabling you access our facilities and/or services, (ii) meeting our legal obligations in carrying out our business, (iii) assessing applications to deliver services to us, and (iv) appointing oversight bodies to govern and advise on our activities
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a) Identity b) Contact c) Usage d) Profile
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a) Performance of a contract with you b) Necessary for our legitimate interests in ensuring our business functions are cost-effective, compliant and accessible
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To administer and protect our business and website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data), including measure or understand the effectiveness of our website and products / services |
a) Identity b) Contact c) Profile d) Usage e) Marketing & Communications f) Technical
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a) Necessary to comply with a legal obligation b) Necessary for our legitimate interests (i) in running our business, providing administration and IT services, ensuring network security, preventing fraud and in the context of a business reorganisation or group restructuring exercise, (ii) in studying how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy
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To make suggestions and recommendations to you about goods, services, opportunities or events that may be beneficial or of interest to you |
a) Identity b) Contact c) Profile d) Marketing & Communications
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a) Necessary for our legitimate interests in developing our products/services and growing our business b) Your consent, where this is required by law
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Collect and provide specific data required by the GMCA to support the evaluation of the programme in Greater Manchester and nationally. |
a) Identity b) Contact c) Profile d) Financial Status e) Technical f) Business Information g) Ethnicity, disability, and gender
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a) Necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller b) Scientific or historical research purposes or statistical purposes c) Is necessary for reasons of substantial public interest
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Feedback and performance data for stakeholders, delivery partners and interested parties (e.g. LEPs & Catapults) |
a) Business Information b) Aggregated Data c) Anonymised data d) Redacted Data
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a) Necessary for collaboration, e.g. to provide feedback on the number and quality of referrals or leads
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