Digital Transformation & Business Systems Intern

About The Business: Rappa Fencing is a specialist UK manufacturer supplying innovative equipment to the agricultural sector. Founded in 1978, the company designs and manufactures temporary electric fencing systems, accessories and mobile sheep handling equipment used by farmers across the UK and overseas markets. Based in Stockbridge, Hampshire, Rappa has grown significantly in recent years and continues to invest in new products, people and technology. The business is currently undertaking a major digital transformation programme, including the implementation of a new ERP and CRM system, to improve efficiency, strengthen customer service and support future growth.

Overview: You'll support the implementation of a new ERP and CRM system by helping to analyse data, map business processes, prepare information for migration and assist with system testing. Working with teams across manufacturing, sales and operations, you'll gain hands-on experience of how technology drives business improvement. This is an excellent opportunity to develop skills in data analysis, business systems, project delivery and change management within a growing manufacturing company.

Desirable Skills: We're looking for a motivated student who is curious about how technology can improve business performance.

Job Description:

Working alongside senior managers and department teams, you'll help support the introduction of a new ERP and CRM system that will become central to how the business operates.

Business Systems & Digital Transformation:

• Support the implementation of a new ERP and CRM platform across the business.
• Learn how digital technologies are used to improve manufacturing, operations and customer service.
• Work with different departments to understand how technology can support business processes.

Data Analysis & Improvement

• Review and improve customer and supplier data prior to migration into the new system.
• Identify duplicate, incomplete or inaccurate records.
• Help prepare and organise large datasets for implementation activities.
• Use Excel and other digital tools to support decision-making.

 Process Mapping & Business Analysis

• Work with teams across manufacturing, sales and administration.
• Document existing processes and workflows.
• Help identify opportunities to simplify and improve business processes.
• Gain experience of business analysis techniques used within industry.

System Testing & User Support

• Assist with testing new systems and validating information.
• Help create user guides and training materials.
• Support employees as they transition to new digital ways of working.
• Contribute ideas to improve user adoption and engagement.

This internship is ideal for a student looking to build experience in digital transformation, business systems and data-driven decision making.

You'll gain:

•  Experience working on a live ERP and CRM implementation project.
• Insight into how technology supports modern manufacturing businesses.
• Practical experience of data analysis, data management and process improvement.
• Exposure to project management and change management activities.
• Experience working with stakeholders across multiple business functions.
• Mentoring and support from senior business leaders and software implementation specialists.
• Highly transferable skills that are valuable across technology, business and manufacturing careers.

This is a fantastic opportunity to gain hands-on experience of a major technology implementation while developing skills in business analysis, data management and digital transformation within a growing manufacturing company.

Additional Information: The placement will be office-based to allow the intern to gain an understanding of business processes, systems and teams.

Please note:

• The site is in a rural location
• Own transport is desirable
• There is no public transport directly to the company
• Transport/lift to work may be available depending on location
• Due to the nature of the business, dogs are regularly present in the office

Required Skills

Essential

• Currently studying a degree in Business, Data Analytics, Computer Science, Information Systems, Engineering or a related subject.
• Strong analytical and problem-solving skills.
• Good attention to detail.
• Confidence using Microsoft Excel and digital tools.
• Strong communication and organisational skills.
• An interest in digital transformation, technology and business improvement.

Desirable

• Experience analysing data or working with databases.
• Knowledge of ERP or CRM systems.
• Understanding of business processes and continuous improvement approaches.