Digital Systems & Process Improvement Intern

About The Business: Pop Cultures Kombucha is a specialist beverage manufacturer producing premium kombucha fermented with honey rather than refined sugar. The business manages the complete manufacturing process in-house, including brewing, flavouring, bottling, quality assurance and distribution. As the business continues to grow, the team is looking to improve operational efficiency through the adoption of digital technologies. Increasing requirements around food safety, traceability and production record keeping have created opportunities to streamline processes, improve data accuracy and integrate business systems across production, inventory management and order fulfilment.

Overview: As an Intern, you'll work with Pop Cultures Kombucha to review current processes, explore digital solutions and identify opportunities to improve efficiency. You'll gain hands-on experience in business analysis, process mapping, data management and digital transformation while contributing to a real business project. Working closely with the leadership team, you'll research technologies, develop recommendations and help create a roadmap for future improvements. This is an excellent opportunity to build practical experience and enhance your employability.

Desirable Skills: Strong analytical and problem-solving skills. Experience using Power BI or other data analytics tools. Experience of low-code/no-code platforms.

Job Description:

Process Mapping & Operational

Review

• Review and document current production, traceability and order management processes.
• Map the flow of information from brewing through to dispatch.
• Identify inefficiencies, duplication of effort and opportunities for improvement.
• Produce recommendations for digital transformation initiatives.

Production & Traceability Digitisation

• Review existing paper-based production and traceability records.
• Assess opportunities to digitise production checklists and batch records.
• Support improvements in data accessibility, consistency and compliance.

Systems Integration & Data Management

• Analyse the use of existing systems including Airtable, Shopify and Xero.
• Identify opportunities to improve data flow between platforms.
• Explore ways to reduce manual data entry and improve data accuracy.

Workflow Automation

• Investigate automation opportunities for repetitive administrative tasks.
• Research software tools that support production tracking and operational management.
• Recommend solutions that improve visibility across manufacturing and order fulfilment.

Digital Roadmap Development

•  Research suitable technology solutions.
• Evaluate software options against business requirements.
• Quantify potential business benefits.
• Help create a prioritised roadmap for future digital implementation.
• Present findings and recommendations to senior management.

What You'll Gain

• Hands-on experience supporting digital transformation within a growing manufacturing business. - Exposure to food manufacturing compliance and traceability systems.
• Process improvement and business analysis experience.
• Experience reviewing and integrating business systems.
• Data analysis and operational management skills.
• Project management and stakeholder engagement experience.
• Experience researching and evaluating digital technologies.
• Mentoring and support from experienced business leaders.
• The opportunity to make a genuine impact on business efficiency and future growth.

Desirable Skills

• Strong analytical and problem-solving skills.
• Ability to gather, organise and analyse data.
• Good knowledge of Microsoft Excel and data management tools.
• Interest in digital technologies, automation and business systems.
• Understanding of process mapping and continuous improvement principles.
• Excellent organisational and time-management skills.
• Strong written and verbal communication skills.
• Ability to work independently and manage tasks effectively.
• Experience with Airtable, Shopify, Xero or similar software platforms.
• Knowledge of systems integration and workflow automation.
• Experience using Power BI or other data analytics tools.
• Experience of low-code/no-code platforms.

This is an exciting opportunity to gain practical experience in digital transformation, helping a growing food manufacturer develop the systems and processes needed for future expansion. You'll work closely with business leadership and contribute to projects that deliver measurable operational improvements.