Digital Internship Opportunity: AI-Powered Support Chatbot
Start Date: Flexible
Duration: Flexible between 8-12 weeks
Location: Stockton on Tees
Enhance customer support efficiency by developing an AI chatbot that can handle support queries, search the Intasite dashboard, and learn from historical support data
What you’ll be working on:
- Implement Natural Language Processing (NLP) for chatbot query handling.
- Train AI using historical support tickets to improve response accuracy.
- Integrate with Intasite API for real-time data retrieval (e.g., induction status, permits).
- Develop auto-escalation features for unresolved queries.
- Deploy across web, mobile, and chat platforms (e.g., Teams, Slack).
Skills Required
- Confidence in working with digital technology relevant to the internship project.
- Strong analytical and problem-solving skills.
- A keen interest in process improvement and digital transformation.
Location:
LevelQ,
Surtees Business Park
Stockton on Tees
TS18 3HR
To Apply:
Please send a cover letter and CV to Danielle Croce via email danielle@intasite.com